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by Jennifer Kelly 26 March 2008

Should you consider an online support service? Many charities provide support and information to a specific target audience, which could include both their service users and also their service user’s wider community of family and friends. When considering how having an online support service might benefit your organisation consider the following questions: Does your organisation offer information or support? Does your organisation offer face-to-face support services? Is your target audience widely dispersed? Do you have difficulties in making your services ... Continue reading

by Mark Savage 20 February 2008

We are very proud to launch our brand spanking new website.  Its the culmination of months of long hours and late nights. But its fantastic to finally get here and be able to see the website site. This is a very important first step for us, over the coming months this website will be the online home for all our wide ranging activities, and we are looking forward to filling it full of exciting and challenging content as our business grows. ... Continue reading

by Dr. Alison Darcy 8 February 2008

Online support groups are a popular form of support service delivery now common on the Internet. They can be in either asynchronous (e.g. newsgroups, bulletin boards) or synchronous (e.g. chat rooms) form. Surveys conducted both in the US and Ireland show that a substantial proportion of Internet users access the Internet for health reasons. In 2002, 80% of American Internet users (55% of all adults) accessed the web for health information. And in 2000, 4.9 million American Internet users participated ... Continue reading

by Mark Savage 10 December 2007

We're delighted to be working closely with Debra Ireland on a really exciting project. We're implementing our online support group application, uMeet, for the well known non-profit organisation. Debra Ireland is a wonderful charity that helps people suffering from Epidermolysis Bullosa (EB), a distressing and painful genetic skin disorder. We'll be working closely with Debra Ireland over the coming months to help them setup their online service for people affected by EB in Ireland. Continue reading